Cruiseship work questions

Frequently Asked Questions (and answers of course)

[accordion title=”I have a question”]Check the frequently asked questions and the answers below. [/accordion]

[accordion title=”How much money can I make as a fitness instructor on a cruise ship?”] It depends how good you are in your job, especially with selling. Check out the post about Cruise Ship Fitness Instructor Salary [/accordion]

[accordion title=”How many hours do you work on average on a cruiseship?”] You will work in the spa 6 days a week with one day a week off. You will usually be on shore that day, or at least docked. You will usually work about 13 to 14 hours a day. A total of around 65 to 70 hours a week. Other crewmembers (Not spa) will work about the same hours, but the time off is spread over 7 days, so no day off.[/accordion]

[accordion title=”How is the food onboard?”]Don’t except fantastic food. It is compareable with the training academy (YMCA), and is not the same as the guests eat. It is usually buffetstyle and accommodates for different tastes, for different cultures, always rice, some kind of pasta, salads, meat and fish.
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[accordion title=”How do I get a job onboard a cruise ship as Personal Trainer?”] The biggest company that will hire you is Steiner. Trough their website you can apply, they have recruiters in many different countries. [/accordion]

[accordion title=”How do I know a job on board a cruise ship is for me?”] You can never know, no-one will be able to tell to unless you do it. I personally was very driven, but there were mutiple times I wanted to quit. The biggest influence on your decisions should be your personality. If you are outgoing, and willing to work very hard, you have an edge. What might help is to look at all the things you are leaving behind, you must be okay with that. For example a lot of people have quit that wanted to be back home with their girl or boyfriend, or had a steady job they missed. Make sure you have a powerfull reason to go, just “i want to travel a bit” will not cut in during the hard times. This job is not for everyone, in fact it is not for most. But if you are willing to fight for it, you can succeed![/accordion]

[accordion title=”How does a average week an board look like as a Personal Trainer?”]
You will work on most cruises 6 days and get 1 day off. On average you will work about 70 hours per week.
Each day roughly is the same, with some minor changes the days guest come onboard and leave.
A average day; You will wake up at 6, to open up the gym at 6.30. Start the computers, make sure everything is ready to receive the guests. Towels are folded, steamrooms are hot, gym is ready and towels in each machine. You will do your first workout at 7.30, that is usually a stretch class of some sorts. Than at 8, a spinningclass. There might be a little bit of time to get breakfast, before Bootcamp starts at 10.00 in the morning. You will finish right on time to set up your chair for your seminar at 11.00 untill 12.00. Now it is usually time for lunch or your first PT session. At 2 o’ clock, your second seminar will take place, and at 4 or 5 there will be a yoga / pilates / second spinclass, abs or stretch class. In the meantime you might have some more PT sessions, and during the day it is always wise to prepare for the next seminars. I.e. make letters to deliver (depending on cruiseline), or a late night PT. You usually finish at 8. Some days you will have training with the whole team after work. I usually trained for myself between 8 and 9, and than went on to relax, do a bit of reading or watched a movie.

This was a schedule for 2 Personal Trainers. When one had a class, the other one usually had a PT session. This is a general outline, for most cruiselines. Some details may be different. Some cruiselines will require you to work until 10 in the evening and let you start at 8 in the morning. The spa manager has a lot of influences on the details of your schedule. The bigger changes, you will need to discuss with Steiner Shoreside.
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[accordion title=”Would you recommend being a fitness instructor on cruiseships to anyone now”] I would recommend everybody that know’s what the job is about to do it. It is like running a marathon. There will be very difficult times where you want to give up, but when you finish your contract you can look back on a amazing journey that not a lot of other people went trough. You will also make friends for life and see some amazing places![/accordion]
[accordion title=”How is the food on the ship?”] The food on the ship is buffet style. It switches every meal. It is very international. But there usually will be some form of cereal, small selection of fruits (oranges, bananna’s and apples, etc). For lunch usually something hot and bread options (also saladbar). In the evening almost the same as lunch, there is almost always chicken, rice, sometimes potatoes, and specialties. Also every once in a while you will get treated to special menu’s, for example when you hit certain ship targets, etc. [/accordion]
[accordion title=”What to pack”] First of all, make sure to pack the things on the packing list that you received. The best thing to do is take a small amount of everything that’s on the list, as you never know where your going. (I did not pack a lot of stuff for colder environments, as I assumed there would be more cruises in hotter tempratures than cold.) Try to pack smart and comfortable. There’s lot of party’s on the ships so you should have at least 1 smart outfit. And guys usually do not care, but there were also a lot of spa girls that just traded outfit’s with eachother for a party. After working 70+ hours a week, people are less interessted in your “new” dress or outfit and just happy you are there anyway. And, if you need something you can always buy it! [/accordion]
[accordion title=”What should I study for before I go to training at Steiner academy?”]
If you are going to personal trainer, study (of course) the home work they have send you, know the fitness products by heart. And Read some different books or information on sales. Steiner will teach you about detox, selling it will be up to you. If you are not going as a PT, leave a comment. Also check out You applied for Steiner, how do you prepare?
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[accordion title=”What does Steiner teach you at the Academy during the 3 weeks of Bootcamp?”]  Steiner bootcamp training is intense! Do not take it lightly. If you Google, you will read many stories about it. What you will learn is; How to improve your sales skills. A very large part of Steiner Bootcamp is public speaking. You will learn how to present about 6 hours of seminars from the top of your head. Secondly you will learn how to give classes like Bootcamp, Yoga, Pilates and spinning. Lastly you will learn how to do consultations with guests, focusing on nutrition and detoxification. Be aware; Steiner will not teach you how to do a Personal training session. Also they assume you have the skills to give your own warming up / colling down and 30 minute abs classes. [/accordion]
[accordion title=”When I get accepted, can I choose my own ship?”]No, unfortunately, you have very little influence on the ship you will go to. Steiner will decide this for you based on their experience. Your cruiseLINE is decided based on your personality (do you like to party, do you just want to make money, do you want to travel all over the world, are you a happy (bubbly) person, how do you interact with others, etc). Your cruiseSHIP within that line is based on your skills. So how well you do in the academy. So if you don’t care about parties, want to make a lot of money and do well at the Academy, you will likely get one of the best ships with great money making potential. [/accordion]
[accordion title=”How much free time do you have and can I work out on the ship?”] You will work around 60 to 70 hours a week on average. It differs per ship, based on your manager and his / her discretion to give you incentives for good performance. Sea days are always very busy and you will likely work between 12 and 14 hours a day. If you can work out (as a PT) is up to you. Sometimes you are just tired and want to sleep, but eventually you will get used to the hours and get the energy to workout. I worked out about 4 to 5 times a week after my working hours (between 9.00PM and 11.00PM). For other spa staff; you are usually allowed to use the guest gym, but officially it is a privilege that can be taken away by your manager, which means you have to use the crew gym (less equipment and more crowded usually). [/accordion]
[accordion title=”Can I work as Personal Trainer is I don’t speak English very well?”] Yes. You don’t have to speak perfect English. Public speaking is important though, as presenting seminars is a big part of your job and generates income for you. But I’ve known plenty good Personal Trainers who did not spoke English well, and they were able to do a great job. As long as you are confident you should be fine![/accordion]
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55 thoughts on “Cruiseship work questions”

    1. Hi I’m a first year student at TUKS and I’m studying Bcom recreation and sport management, I’m thinking of doing my personal training diploma and group training certificate at tri-focus fitness academy after I graduated.
      For what jobs will I qualify on the cruise ships except personal training?

  1. I study human movemet science at a university. after I get my degree, will it be enough toe apply for the trainging at steiner or will I need something els to apply?

      1. I feel I should add that I know several people who did a human movement science degree in SA and Steiner recruited them as everything they needed about how to be a personal trainer etc. was more than included in their modules and they did not need to get any additional qualifications. to begin training at the academy 🙂

  2. I really wanted to be a personal trainer on a cruise ship! But….gahh..reading this whole blog I just got the shit scared outta me It is extremely intimidating…

    1. Dear Kelly.
      I hope you got a clear image about how it is to work for a cruiseline. This blog is my story and how I experienced it. Some might have experienced it differently. I hope you go out to read some more. You will notice some great stories and some bad ones.
      All I can say, make sure you know what you are getting into, prepare and enjoy.

      I would not have wanted to miss this opportunity in my life.

  3. Hi, your blog is very interesting! It has gotten me really excited for my upcoming interview with steiner for a personal training position. Are there any pointers you can give me for the interview itself? What kinds of questions do they ask/answers they are looking for. Why do they ask us to bring workout clothes? Will I be training someone? What is the written test like as far as questions?

    And anything you can think of that would have helped you if you had known prior to your interview!

    Thanks so much!

    1. Hi Kyrie,

      They just ask you basic questions to test your general fitness / PT level.
      Also, what your opinion on Detox is..
      Depends on where you go for the interview. I’ve heard that in SA (South Africa) they do training.
      Most likely you would also have to do some public speaking (practise this if you are not sure).

      Written test for when you are at Steiner or?

      Good luck, when is your interview??

      Let me know how it was and post some tips for the next guys / ladies!

      1. Thank you!

        My interview is tomorrow in Las Vegas Nevada!

        I was referring to the written test in the interview.

        Thanks again. I will post some tips/info!

  4. Just did my interview! I think it went well.

    First we had to fill out a bunch of paperwork. Some of it was basic info and some was personality questionnaires. They ask about your personal traits/fitness level etc.

    Then we had the orientation which explains everything about the ship, company, training, and what to expect. THEY DO NOT SUGAR COAT ANYTHING. The recruiter is very honest about what the job entails and almost scares people more than anything. However, if it is something you really want to do what she says won’t matter.

    Next there is a public speaking portion. We got up in front of everyone and stated our name, profession, certifications, what kind of company/experience we have, and if we have any sales experience. Seems basic but is very nerve racking. Then we had a break and when we came back she called out all the people who made it to the next round and sent the others home.

    Last we had our practical. With this she had us teach a 5-10 minute circuit that we had to think up on the spot. No equipment. We just ran our other fitness interviewees through the circuit.

    The criteria they are assessing has a LOT to do with appearance. Also, I learned a lot of information during the orientation section that cleared up a lot of conflicting info you find on the internet about this job.

    I should hear back within a few weeks of I got the job or not! Wish me luck! 🙂

    1. Hi Kyrie!
      Defiantly the best of luck and thanks for sharing the information.

      You will get through, shouldnt be any problem!
      Just make sure you are prepared for Steiner Academy. That is the challenging part..

      Don’t know if you have read through this part yet: http://cruiseship-personaltrainer.com/is-it-for-me/you-applied-for-steiner-how-do-you-prepare

      Hope it helps, when do you start your training?
      Let me know if you have any other questions and give me an update on how the training went 🙂

      Thanks, Daan

      1. Thank you! Yes I have read that. Along with your entire blog. It has really helped in my decision making process. I know what I’m in for and I’m up for it! Nothing worth while comes easy, right?! I don’t know when training is if I do get the job. Now I’m just playing the waiting game!

        Thanks so much!

    2. Hi, i would like you to tell me how long will it last the self presantation for each one?? Is 1-2 min enough?? Also does it has any face2face interview with the recruitment or not? Finally i want you to tell me how was the practical exactly.. i mean 5-10min of what?? group training class of whatever you like or something specific? my interview is in 2days please answer me asap. THANK YOU!

        1. Dear Ben. First of all, you must understand that this website is here to inform you, on a voluntary bases. I have a life outside of this website which does require me to sometimes do work that will actually pay me.

          Secondly, I have replied on your email 3 hours after arrival, but it bounced back. Your email is not working!

          LASTLY, IF YOU TYPE SOMETHING IN ALL CAPS, YOU LOOK LIKE SOMEBODY WHO CAN NOT WRITE PROPERLY AND HAS NO PATIENCE, THIS REFLECTS BADLY ON YOU!!

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          Hi Ben,

          The presentation itself differs per region.
          Usually it is around 2/3 min. But can also be up to 5.
          Yes, if you go trough to round 2 there is a face to face interview.
          The practical is a group training without material around 5 to 10 min
          indeed.

          Good luck with your training.
          Let me know if they changed anything and how you experienced your interview.

          Best Regards,
          Daan – Cruiseship Personal Trainer

          _________________________

          Ask all your questions on Facebook for a quick response.

          —–Original Message—–
          From: Ben
          Sent: Wednesday, February 26, 2014 1:53 AM
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          Subject: [Information about working as Personal Trainer on Cruise Ships]
          Comment: “Cruiseship work questions”

          New comment on your post “Cruiseship work questions”
          Author : Ben (IP: 46.12.91.87 , 46.12.91.87.dsl.dyn.forthnet.gr)
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          Comment:
          Hi, i would like you to tell me how long will it last the self presantation
          for each one?? Is 1-2 min enough?? Also does it has any face2face interview
          with the recruitment or not? Finally i want you to tell me how was the
          practical exactly.. i mean 5-10min of what?? group training class of
          whatever you like or something specific? my interview is in 2days please
          answer me asap. THANK YOU!

          You can see all comments on this post here:
          http://cruiseship-personaltrainer.com/faq#comments

  5. Hi Daan!

    I real ALL the pages of your blog (thank you by the way for all your work) but I really need to ask you some questions about your experience:

    (I already apologize if some information if already on your blog, but as I told you I read everything and maybe I missed something).

    I had the interview today but I’m still not super confident to leave..

    – do you know if is possible to give just a little preference on the boat you don’t want to go? I read you say “no”..but if i didn’t misunderstood you said that I’m supposed to be located in the boat that better match my skills..is there a particular moment when you give your preferences about hour/money/travel?

    – do you know if is possible to have a fully complete grown beard? or you are OBLIGED to shave even that? do you know any way to keep it.

    – how did you feel with your roommate? is there enough space for both of you in the room you shared with him? (I mean also space for clothes, personal stuff, books) was your room-shared experience as good as you thought?

    – did you have any partner on the boat? I mean among crew members and guests of the boat? I read somewhere that the crew is somehow “open-minded” about “enjoy the life and the night together”..could you confirm that?

    – the interviewer today said you are going to have one day off and half..is it completely true? are you always going to have your day off every single week?

    – internet on board: did you use just the open networks you found in often in the cities or there where also a kind of “internet cafè” for crew members on the ship? if not..was the charge actually 25$ per day?

    – did you pay for the flight to get back to Belgium?

    – how did you handle your personal workout and training? I read you were you to use the gym after the closing time.. could you use the guest-gym during the hours when the gym is open? –I mean..when you are working but there is nothing to do..

    – do you know anything about discounts for family members for a cruise vacation and how does it work?

    -how did you do with the laundry?

    ok..i guess I finished all my questions..please answer to all of these if you can..

    Thanks a lot again for your effort and for your blog.

    I hope to hear from you soon and I wish you the best.

    Cheers, Gianluca.

    1. Hi GianLuca,

      I have eddited you questions a bit to not give away your personal information. the answers are below each question:

      – do you know if is possible to give just a little preference on the boat you don’t want to go? I read you say “no”..but if i didn’t misunderstood you said that I’m supposed to be located in the boat that better match my skills..is there a particular moment when you give your preferences about hour/money/travel?

      I said No, because it is not your decision to make. It is Steiners. And as you may have read in one of my latest posts, they base it on your attitude and skills. Your attitude will decide the cruiseline. And in the first couple of days, they will ask about the work-life balance (although I am not sure how much it weighs in to their decision on your attitude). In order to avoid a certain ships (as you mentioned in your email) you have to make sure that your personallity does not match them. If you are there only for party’s, hate kids and want to be on smaller ships with big itiniraries, it is unlikely that they would place you on a disney cruise for example. (but still possible, if you are really good and they need someone there..)

      – do you know if is possible to have a fully complete grown beard? or you are OBLIGED to shave even that? do you know any way to keep it.
      Rules about appearances are made by cruise lines and depend for each one. As you might know Disney has strict appearance rules. Other cruiselines might have less problems with this.

      – how did you feel with your roommate? is there enough space for both of you in the room you shared with him? (I mean also space for clothes, personal stuff, books) was your room-shared experience as good as you thought?
      Not much, but some. for me there was enough. The average m2 is about 12 – 15 for the whole room (empty) so not much room left for storage. Just make sure you bring a softcase bag that you can fold a bit smaller (hard cases are annoying to store). But you will find storage space where you never thought possible… The best solution though is to be friendly with your roommate and divide things equally.

      – did you have any partner on the boat? I mean among crew members and guests of the boat? I read somewhere that the crew is somehow “open-minded” about “enjoy the life and the night together”..could you confirm that?
      Confirmed. Guests are strictly off limits (although there are stories of people who tried). Shiplife is one big village. Just a warning; as in any village people know each other and stories get out quickly.

      – the interviewer today said you are going to have one day off and half..is it completely true? are you always going to have your day off every single week?
      99% of the time. If possible yes. On shorter cruises it gets divided into half days.. Sometimes you might get more time off due to making your target.

      – internet on board: did you use just the open networks you found in often in the cities or there where also a kind of “internet cafè” for crew members on the ship? if not..was the charge actually 25$ per day?
      It was less than 25 (dont remember how much), but i remember i spend more on internet than anything else on the ship during my entire contract! On every port every crew member knows where the WIFI places are, and you will find most crew in 3 or 4 usual places.

      – did you pay for the flight to get back to Belgium?
      I lived in The Netherlands and so I did pay for my (train) ticket back to the Netherlands. You will pay to go to london and to get home from london after your contract

      – how did you handle your personal workout and training? I read you were you to use the gym after the closing time.. could you use the guest-gym during the hours when the gym is open? –I mean..when you are working but there is nothing to do..
      You “can” use the guest gym, but I don’t think it is ethical to work out during work hours. Most managers agree, and also you will wear your uniform and it does not look professional to work out during work time (and officers might come in and report you). Best do do workout in your own time.

      – do you know anything about discounts for family members for a cruise vacation and how does it work?
      Yeah there are, but on Disney only for Disney employees (so make friends with the other non-steiners). On other cruiselines, not so sure, but very likely.

      -how did you do with the laundry?
      With a washing machine, haha 😀 No about every week, they have plenty of washing machines available for crew. No need to iron your uniform, and on Disney and other cruiselines staff washes your uniform.


      Hope this helps.
      Any more info, reply here 🙂

  6. Hi Daan,
    thank you very much for sharing your experience. I would like to ask some more of Qs.

    1. My interview is in Slovenia, although I am from the Czech Republic, so I am thinking twice to go…
    I should go on 11th January. After how long from that interview do you know you are accepted? And after how long from that moment ,on average, you know when your training is. And eventually, when did you actually start working? I am going through tough decisions considering my life now and time is quiet important for me to take into consideration.

    2. How much money did you have to spend on getting it all done? Training, going – tickets rtc. Roughly will do. I read that accomodation and food in Y is free. What else did you have to spend on?

    3. I am a massage therapist and I have always had problems selling stuff. I was not pushing anybody, just giving it as a piece of information what is possible to buy. Do you think that with this attitude it is worth going at all? Because I would keep this attitude. However, as far as physical work goes, I am keen on working hard and I am not afraid of working long hours..

    4. Did you know people from the spa on board? Did you notice anything important I should know?

    Thank you for your response. have a great night.
    Lucie

    1. Hi Lucie,

      Thanks for reading my blog and posting your questions.

      1. If you are going for massage and you passed the interview and indicate that you would like to start asap, it will most likely take about a month i’d reckon… For exact information better contact Steiner themselves.
      If I am correct, Massage training lasts about 1.5 to 2 weeks, although you can be in London a bit longer if you have specific preferences or a specific personality.

      2. You will have to pay for certain things during the process of getting your job. You will not get paid during your 1.5 week training, also it will cost you about around €600 ($900 dollar), to work on a cruise ship, this money will cover things like your training fees, medical exams, etc. Add your flight to london into this, and daily lunch.. maybe some pocket money to buy some small items that you might have forgotten and some phone money. Estimate around €10 euro a day (average on budget).

      3. You will have to work hard any way. With a attitude like your (although completly understandable) you will make it yourself quite difficult and it does not help your chances.. Try to be open to ways of adapting or compromising. Steiner will teach you a lot and you can adapt it based on your own standards as long as you perform..

      4. Before I went to training? No. During training, not really… I heard that there was “a romainian guy” about 2 days before I left..

      Good night to you to Lucie.

      1. Hi Daan, thank you very much for writing all the answers.

        Did you mean 1 month from the interview untill the actual start of the work – -I mean – getting on board, or 1 month just before I would get to know I was accepted? Or 1 month from the interview until the getting to the training?

        Yes, I know that I might be in a trouble with that. This is why I linger.. I have never had it differently, So I will have to think about it a lot. I do not want to be pushed into doing things I do not believe in..

        Thanks and good night. Lucie

        1. I meant 1 month from interview to training, and than however long your training will take.
          But to be sure, contact Steiner.

          First off all, working on a cruiseship is an amazing opportunity and you can have an incredible time.
          But, it can be hell on earth if you let it be. If you have quite firm believes or are “not making money” this can be very frustrating.
          I know it has been for me some times.

          This depends on the amount of money you have and with what mind set you go in. If you have no need to make money and just want to travel and see the world, you might be fine.
          But if you depend on the cruise to make money and don’t like selling and are not willing to sell to people who do not like to be sold anything, you will have some real difficult times.

          Good luck with your decision though, let me know what you decide.

          1. Hi Daan, thanks again. I was supposed to receive a letter about the interview, they have not done so. I believe I will have time to think about it before I urge it. The reality is that I shall spend almost all my money to get there and the aim is to work and earn as a massage therapist. I thought I might end up with 2000 dollars a month which would be great. But without being pushy I do not know if that is realistic.
            I shall let you know. Have a great day. Lucie

          2. The amount of money you have in mind is quite unlikely to be achieved unless you are very very good. Because massage therapists get only around 7% commission. I can tell you that from the situation you are in it will be challenging for you to work as a massage therapist on cruiseships.

          3. Thank you very much Daan for all your tips and views. I will think about it and I will let you know. All the best. Lucie

          4. Hi Daan,
            I more think I want to go for it any try the interview so that I know the truth. However, they have not sent me the invitation letter yet. Do they send it via e mail?
            I tried to write to them but they are closed until 6th of January. My interview date is on 11th of January. I need to book a ticket and do not know anything else now. Could you please tell me- are the interviews held in One day or two? So that I know when to book for the way home.
            Thank you. Have great holidays. Lucie

  7. Got the job! Start training in London in June! So excited.

    As far as the training goes… Are there any pointers you can provide? I’ve read your entire blog, so if there is anything other than what you’ve already said that would be great! Also, the email says that in training you could be kicked out if you don’t pass… What are the odds of that? Did many people get kicked out of your class?

    Thanks again,
    Kyrie

    1. Congratualtions!
      Yeah, look at this link about how to prepare for training.

      Yes, you can be kicked out of Steiner training. But that is if you are stupid and not motivated or seriously mess things up. Most people (90%) quit on their own. 50% of my class quit within the first 2 weeks (a lot of people realized it was not for them). Steiner kicked no one out.

  8. Daan,

    First of all, thank you so much for putting all the information together – it is hard to find something less emotional and more facts-based while getting through all the horror stories. Your blog has proven that this job can potentially become what I need it to be – one of the greatest experiences in my life, in terms of personal development and puching the boundaries.
    And as all of us, I’ve got some questions for you too:
    1. I am finishing my ISSA PT qualification, and planning to be done with their Nutrition qualification in two months. Those courses were chosen after a careful consideration – nationally recognized certificates ( I am from Russia myself) were just not good enough in terms of information delivered. But now I am worried that this will not be considered as a proper qualification by Steiner. I’ve tried to mail them – but they just respond with a link to own website =) So what do you think?
    2. How did this crazy workout schedule influenced your physical perfomance and appearance?
    3. Are there any ways of career development within Steiner that you know of?
    And again – thank you for this website, you seem to be a really great person.

    Angelina

    1. Hi Angeline,

      1. You should be fine, go for the interview, when they allow you in, you will be fine. You have to have a nationally recognised diploma, if you do, that is fine. It will be good if you are a great personal trainer with great knowledge, but you dont have to be to work for Steiner. Learn and do what they tell you, and there is good money making potential.
      2. Got more fit than ever before, and there are (On Disney and most others as well) rules on cruiselines how to look. You will get used to the schedule, dont worry. Beginning is though, but Steiner will train you in this too 🙂
      3. Yes of course, You will most likely be a PT for 1 or 2 contracts, and than if you perform well, you can get choosen for management training and become spa manager. They always recruit from within, Spa manager is a pretty good job, and if you are amazgly well and they have openings, you might get promoted to a more shoreside job, or things like revenue manager / sales trainer, etc. But by than you will be at least 3 to 4 years down the line and you will have forgotten all I told you 😉

      Enjoy your time, and let me know how you are doing, drop me a message on FB:
      https://www.facebook.com/groups/cruiseship.personaltrainer/

  9. Hey man,

    You seem to have had a fairly good time during your contract.

    I’m extremely hard working and no stranger to being away from home (spent a bunch of time in the USA and stuff – I’m originally from South Africa) I’m currently finishing my diploma in International personal fitness training, specializing in exercise and nutrition science. My qualification will also include sports massage, injury treatment, floor instructor, group class instructor and stretching and flexibility.

    Here’s my question – I really want to work for a cruise liner, and I’m prepared for the work that goes with it (gym preparation, classes, PT sessions etc) – my worry comes about when it comes to “selling” products. I don’t want my performance to be based on how much of the product I sell – How much of a part does selling products play in your job as a personal trainer/fitness instructor onboard?

    I’m doing this to help people reach their goals/stay in shape and because health and fitness is something I’m passionate about. I don’t want my job to be about selling a bunch of products to people just for comission.

    Is this job more of a glorified health product salesman rather than a fitness professional??

    Thanks 🙂
    Jason

    1. To be honest, it will come to play for about 80% of the time. Yes almost your complete performance will be based on the revenue you are bringing in. So sales is a major part of it. Your last statement is correct unfortunately.

      Good luck with your choice Jason!

  10. Hey Daan,

    Thanks for all the information you’re bringing in this blog, I found many answers here already.

    But I wanted to ask you if you know anything about the receptionists, what do you remember from your colleagues, because I can’t find any opinions about this position. I past the interview and I am accepted as receptionist, so could you tell me any good or/and bad points about that.
    After all comments I’ve read, I understand the most important is to sell products as all the staff, but will it be so easy if I won’t use any of them.

    Thank you!

    1. Hi Elena,

      Thank you for your kind words.

      Yes, I know a bit about receptionists as well.
      Last year, receptionist got a basic salary, and the pressure for sales was less. You can supplement your salary with product sales if you want, but can make a decent living from just doing receptionist jobs.

      Hope that helps.
      Daan

      Any other questions, feel free.

  11. Hi Daan!
    it’s me again! I wanted to let you know I passed the interview and I am waiting the last 20 days before my departure.
    I wanted to ask you something really important that .
    I received the email about the “on-line training” and I tried to complete one of those exams that I’m supposed to complete before my departure. I’ve got to tell you..I think is impossible to go trough that training..did you really memorized 59 products (ingredients, selling points, application/usage of ALL of them)? is the academy all about those kind of skills? (other than yoga and spinning classes I mean)
    Please give an answer because I don’t really know what to think about that…I can’t memorize so many skin products and SO MANY details! Honestly I’m pretty desperate right now…

    1. Hey Gianluca,

      Congratulations so far!
      About the products; the more you learn the better. The ones you have to know are linked to Detox! (calmetab, etc those blue boxes with pills) than the other detox products, and lastly the skin products. You will indeed get an exam about them, but only in the 2nd week. The academy is about learning seminars on how to sell. That is about 60% of the time, than doing tests, product knowledge, etc is about 15%, and 25% is sports like bootcamp, spinning, etc.

      You can get trough it, but you will have to learn, yes. Seminars is the most important though..

      Daan.

      1. I’ve never been that much upset.. After I failed the first attempt of the test after question like: “What type of extract is Padina Pavonica?” or “By up to what percentage is Tri-Enzyme Resurfacing Serum clinically proven to increase skin smoothness?” or “What are the minerals in Visible Brilliance?” or again “What is the common ingredient between Fruit Rejuvenating Mask and Lavender Repair Mask?”, I think I will NEVER be able to even pass this online exam..Nor if I study this stuff for 3 months straight……….

        1. As I said, it is only a small percentage. If you do everything else perfect, no worries for this.
          It is about sales, not how well you know the prudct. It will help if you know the products. And you might fail an exam, but in the end, work is about the results you get. Remember, I failed spinning, and still got a amazing ship.

          Learn you ass off, but dont let it scare you off.

  12. Hi Daan, I promised to let you know how my interview went. I got the job but I felt really conflicted about it. I did not have a good feeling about what I heard from them. It truly is about selling stuff, pushing people buy products they do not need. My wages would be based mostly on that because the comission for a massage is only 2 percents! I did not want to be dependent on selling. They made it quite clear that it would be the main way to get paid. So I decided to refuse their offer. And I do not regret. I wish you all the best and thanks for all information provided by you. Lucie

    1. Hi Lucie,

      Very well Lucie! That is a great choice. You must make sure that a choice to work on a cruiseship is one you feel comfortable with. It is not for everybody.
      I wish you the best in your next job, and thanks for letting me know (haha, sorry for my late reply).

      Daan

    1. Hi Joshua,

      During the academy it is mostly about seminars and the test is about detox.
      The test is the interview is different for each region but is mainly go gauge how much you know about nutrition, detox and excersice.

  13. So I have interview with Steiner this Sunday (massage therapist) and I was wondering if anyone knows exactly what to expect in the written test? Please help! I am panicking a little

  14. Heyy 😀
    Thanks for all the fantastic information you have provided , I have been successful for my interview as a personal trainer and attending the training in London in September …
    Just would like to ask a few questions if thats okay,
    1. Did you purchase white trainers from the supplier that Steiner recommended or did you buy your own?
    2.What colour of trainers do you need for training and onboard the ship?
    3.Are you allowed to wear branded sportswear or only Steiner uniform during training and onboard the ship?
    4.Whilst in London did you stay the full time in the YMCA or did you move to a host house ?
    5.What type of luggage did you take when you went and did you take hand luggage also?
    6.Did you use the ships internet and how much did it generally cost ?
    7.During your contract did you work onboard your ship for 9 months straight or did you come home in between?

    I’m sorry for all the questions, thanks greatly if you can reply 🙂 !!

    Sarah

    1. You will get training to improve from your team or sales manager. Depending on how your team does, you might get the revenue manager on board, which is not a nice thing. They will give you a “motivational talk”

  15. I would really like to know how Steiner handles couples.I’m 25, I have been in a relationship for 7 years and engaged for 2, my fiance and I both want to work on a cruise ship. Would we be more likely to be placed together? If we get married before boarding, what about room sharing? Also, what about medical issues? I am on prescription meds and worried about how this will be sorted out etc. Thanx in advance*

    1. No you will 99% not be plaved together. Only if you are extremely lucky and they need 2 trainers at the same time on the same ship with the same skills. The easiest way to arrange this is to apply together with the cruiseline. Cruiselines can place maried people together (unsure about engagements). Medical issues are at discretion of Steiner / Cruiseline/ This probably depends on if it would affect your work in any way.. Steiner does prefer pretty rigorous medical checks though.

      Hope this helps.

  16. Hello I am 16 yrs old and I am interested in becoming a personal trainer onboard a cruise ship and my question is where would you advice me to start?

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